“It all started back in 2017. We already knew the OSCAR brand as we had been giving it to our dogs for 20 years or so! We received a letter from our local advisors in Jan 2017 explaining that they were selling the business and the timing was a near perfect fit. Michael was coming up to retirement in the February (after nearly 40 years in financial services), I was in a demanding job and we were both ready for a more flexible lifestyle and change of pace.
“To begin with it was surprisingly challenging! Getting to know an existing customer base certainly took some doing. Creating responsive customer records helped us enormously. Getting to know our customers well is one of the most rewarding parts of the job and means we can work with them to make sure that we deliver exactly what they need.
“It’s fair to say that being here in Co. Down means we are not able to ‘pop in’ to Head Office at Preston, but the team there is always responsive – and small enough to be flexible too – so we simply work through logistics together.”
Michael explains, “We’re not just about selling pet food – we genuinely want to help our customers give their pets what they need.
“If you love pets as much as we do it’s a job that’s full of joy and nice conversations! Pet owners tend to be lovely people and it is an absolute privilege to help them and see their pets thrive.”
Taking on one of OSCAR Pet Food’s greenfield sites in 2020 was a strategically smart move for Stuart Edgar.
If ever an OSCAR Pet Food franchise fell into the right hands it had to be those of Steve and Jill Tubbs!
Being self-employed with OSCAR Pet Foods and working from home gives you the flexibility of running your own business around family requirements, and your lifestyle around your business.
Sarah Stephens decided that a complete career change was needed and an OSCAR franchise provided the ideal opportunity to make a new start.
Nigel and Bernie Woodhall talk about their decision to join Oscar Pet Foods.
One year into their OSCAR business, Shaun and Dawn Brigden, from Burgess Hill, take a moment to reflect on the decision that changed their life.
OSCAR is not always an unknown name to its potential franchisees because some of them are already customers whose pets are benefiting from the goodness of healthy food.
Pippa Crow was already an OSCAR customer and very aware of what she was taking on when she approached OSCAR to purchase her franchise.
Martyn Berry took 18 months to decide that he wanted to more into franchising, but the decision of OSCAR Pet Foods was an easy one.
Claire Taylor, OSCAR franchisee from South Manchester researched the market thoroughly before taking up her OSCAR Franchise.